1. Introduction
Welcome to NAPLOTSPUNE (the "Platform"), operated by Realty Services Limited ("we," "our," or "us"). We are committed to protecting the privacy of our users, developers, property owners, and real estate agents.
This Privacy Policy explains how we collect, compile, hold, use, communicate, disclose, and secure your personal data when you visit our website, list property properties, inquire about land or flats in Pune, or interact with our digital tools. By accessing or using our services, you consent to the collection and use of information as described herein.
2. Information We Collect
We collect information to provide a streamlined, high-quality experience for searching and listing real estate. We collect two broad categories of information:
A. Personal Information You Provide:
- Account Data: Contact details such as your full name, email address, telephone/mobile number, and login credentials when you create an account or post a requirement.
- Listing Information: Property location, pricing, size, configurations, facing direction, super area, builder details, description, and photographs that you upload.
- Inquiry Details: Information submitted when contacting a property owner, agent, or builder (e.g., via query forms, callback requests, or scheduling a site visit).
B. Automatically Collected Information:
- Usage Data: Pages visited on our site, links clicked, searched keywords, interaction times, and navigation flow.
- Device Information: IP address, device type, operating system version, browser type, and geolocation data (if enabled).
3. How We Use Information
We use the data we collect to operate our marketplace, personalize user experience, and ensure security. Specifically, information is used for:
- Service Delivery: Publishing your property listings, processing search filters, matching buyers with sellers, and sending inquiry notifications.
- Communication: Responding to user feedback, providing technical assistance, confirming accounts, and delivering SMS/Email alerts regarding matches.
- Platform Optimization: Analyzing usage statistics to redesign search features, improve performance, and test website navigation.
- Verification & Security: Preventing fraudulent listings, identifying unauthorized accounts, and checking compliance with our listing guidelines.
6. Data Security
The security of your information is a top priority. We employ industry-standard administrative, physical, and digital security measures to safeguard your personal data from unauthorized access, loss, modification, or exposure.
This includes SSL encryption for data transmission, secured database servers, and multi-factor authentication for admin accounts. However, please note that no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You have control over how your information is collected and processed:
- Access and Correction: You can review and update your profile details and property listings directly from your dashboard.
- Opt-Out: You may unsubscribe from marketing newsletters, promotional offers, and property match notifications at any time.
- Account Deletion: You can request the removal of your personal information and deletion of your account by contacting our support team.
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have questions, comments, or grievances regarding this Privacy Policy, please contact our Grievance Officer: